Shop Garage Door was formed to make buying a garage door and garage door accessories simple and affordable. The Founder of Shop Garage Door ran a brick and mortar garage door dealership for 8 years. As time went on, he noticed that more and more customers had already researched garage doors before calling, and wanted a fast and efficient way to get a price on a garage door and to know exactly what options would cost.
The vast majority of garage door companies don’t publish their prices online, and will rarely pass over exact pricing over the phone. You will never get a firm price from them unless they are standing in your driveway. Once you get that price, the selling and pressure begins. We don’t believe that this provides a top-notch customer experience.
That’s why we have gone to great lengths and expense to empower customers with the information that they need to make a strong buying decision. Not only have we set ourselves apart with our online door builder and pricing tool, but we have payment and financing options that none of our competitors can match.
Our home office is located in Charlotte, NC. We operate a call center staffed with garage door experts that are dedicated to answering your questions, and handling your purchase after the sale. To become a part of our network, all installers must be licensed, insured and must pass a background check.
Meet Our Staff
Tisha Broome, General Manager
Tisha is the operations manager for Shop Garage Door. She is also the founder of the company. His inspiration for Shop Garage Door came to him after studying Amazon.com. “I believe that if you give customers the information they need, the support they demand, a top notch product, and better than market prices that you will have happy clients.” Tisha is determined to make Shop Garage Door into a household name.
Tammy Michel, Accounts
Tammy joined our company 18 months ago and has climbed her way into being the cream of the crop. She is available Monday-Friday from 8:00 am to 5:00 pm to help with billing questions, financing, and delivery set up.
Joseph Rea, Commercial Estimation
Joseph joined our company in 2009 at the height of the recession. His customer service attitude helped our firm to grow by leaps and bound even while the economy was conspiring against us. Joseph works daily with some of the biggest firms in the country to facilitate the installation of sectional garage doors, coiling garage doors and loading dock equipment. Joseph is available in our offices to answer questions about your commercial applications Monday through Friday.
Eric Jones, Residential Service
Eric recently enjoyed his 1 year anniversary with our company. He left a position focused on general construction. This background in a wide variety of disciplines helps Eric guide customers through more difficult site work and repairs. Eric is at his best when diagnosing difficult repairs and guiding clients to the best possible options for repair or replacement.
Nick Jones, Sales & Design
Nick started with our company as a garage door installer in 2010. He quickly became a standout and moved through the organization like a whirlwind. Nick always has fresh design ideas and will do nearly anything to make a customer happy. Are you finicky and hard to please? Then Nick is the perfect person for you to deal with. He always goes above and beyond to make sure that the jobs are completed correctly and that you are 100% satisfied.